FAQ
Explore practical troubleshooting guides for HBAPOS Systems,
Covering display, touch screen, printer, power, and hardware issues.
Quickly identify problems and apply effective solutions to minimize downtime.
Covering display, touch screen, printer, power, and hardware issues.
Quickly identify problems and apply effective solutions to minimize downtime.
FAQ
Touch Monitor Troubleshooting - LCD Issues
A: POS System Symptom: Monitor blinks
- Check inverter cable connection
- Replace inverter cable
- Change LCD pane
POS System Troubleshooting – Touch-screen Issuese
A：POS system symptom: Touch-screen doesn’t detect touch operations
- Check touch-screen cable connection
- Check motherboard and LCD cable connection
- Check BIOS set-up
POS System Troubleshooting – USB Issuese
A：POS system symptom: LCD backlight doesn’t work
- Check LCD cable connection
- Check inverter cable connection
- Replace inverter cable
- Change LCD panel
POS Printer Troubleshooting - Printer Self Teste
A：Self Test Procedure
- Turn off the Printer
- Turn on the Printer while pressing the feed button.
- Printer will print out printer information and current setting values.
- Turn off the printer again and turn it on. excute the POS program, and check the printer if it properly print the items.
POS System Troubleshooting – Booting Issuese
A：POS system symptom: Re-booting during system operation
- Check SATA cable connection
- Check memory statusPOS System Troubleshooting
POS System Troubleshooting - Power Issues
POS system symptom: System switches off abruptly and system does not load
- Check A/C cable connection
- Check motherboard power connection
- Check CPU settings/status
- Check DRAM settings
- Check power button cable connection
- Change power adaptor unit
POS System Troubleshooting - MSR Issuese
A：POS system symptom: LCD backlight doesn’t work
- Check LCD cable connection
- Check inverter cable connection
- Replace inverter cable
- Change LCD panel
Touch Monitor Troubleshooting - LCD Issues
A: POS System Symptom: Monitor blinks
- Check inverter cable connection
- Replace inverter cable
- Change LCD pane
POS System Troubleshooting – Touch-screen Issuese
A：POS system symptom: Touch-screen doesn’t detect touch operations
- Check touch-screen cable connection
- Check motherboard and LCD cable connection
- Check BIOS set-up
POS System Troubleshooting – USB Issuese
A：POS system symptom: LCD backlight doesn’t work
- Check LCD cable connection
- Check inverter cable connection
- Replace inverter cable
- Change LCD panel
POS Printer Troubleshooting - Printer Self Teste
A：Self Test Procedure
- Turn off the Printer
- Turn on the Printer while pressing the feed button.
- Printer will print out printer information and current setting values.
- Turn off the printer again and turn it on. excute the POS program, and check the printer if it properly print the items.
POS System Troubleshooting – Booting Issuese
A：POS system symptom: Re-booting during system operation
- Check SATA cable connection
- Check memory statusPOS System Troubleshooting
POS System Troubleshooting - Power Issues
POS system symptom: System switches off abruptly and system does not load
- Check A/C cable connection
- Check motherboard power connection
- Check CPU settings/status
- Check DRAM settings
- Check power button cable connection
- Change power adaptor unit
POS System Troubleshooting - MSR Issuese
A：POS system symptom: LCD backlight doesn’t work
- Check LCD cable connection
- Check inverter cable connection
- Replace inverter cable
- Change LCD panel
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